Catherine-P's avatar
Catherine-P
Contributing Cover User
6 years ago
Status:
Done

Invoice Reminders: Customise text

I would like the ability to customise the emails that are sent out as part of the Automatic Invoice Reminders function.  I'm sure I'm not the only one who wants text that differs to the current default option.

 

"Automatic Invoice Reminder emails - customise text"

5 Comments

  • Status changed:
    New
    to
    Open

    Thank you for your idea. Our team has reviewed the idea and has ensured it meets our idea submission criteria. For more information on idea submission criteria, please read this article: Changes to our Idea Exchange pages

  • AndrewStephen's avatar
    AndrewStephen
    Valued Cover User

    This is an absolute MUST for this feature to be useful.

    In its current form, it causes more bad will will customers than what we would get as a benefit.

    Please refer to my post in the general AR forum regarding Invoice Reminders.

     

  • Access21's avatar
    Access21
    Experienced Cover User

    Hi Catherine, i agree, i posted a similar comment myself on another forum, our reminders go out with the message - "Urgent Reminder" and some of our clients havent liked that at all. I was looking everywhere for a way to edit the reminder text, but its not possible at the moment -  thanks for your comment Access21.

  • MMSretail's avatar
    MMSretail
    Experienced Cover User

    Yes, current wording is far to strident and clients take offence,

  • Status changed:
    Open
    to
    Done

    Hi Everyone

    With the release of AccountRight 2019.1 comes the ability to customise your existing invoice reminders, including the subject and text of that reminder. More information on this feature and how to obtain the update do please see AccountRight 2019.1 now available