Pay Superannuation: Delete or hide reversed paysuper payments

Here's a novel idea - MYOB, you need to take heed of this extremely important matter.  For over two years, we have been telling you that Superannuation Payments are incorrectly showing as "Pending Authorisation" when in fact they have been reversed or needed to be deleted, yet you have only taken the idea as under consideration.

This is a SECURITY ISSUE.  Someone can quite easily make an incorrect payment in this way, This leads to incorrect payments being made and an extremely messy ledger and bank account statement.  If I go on leave, what's stopping my offsider from authorising a superannuation payment that appears in the Manage Payments window that I need to delete but cannotThe other issue regarding these payments is the date that is recorded when made.  As soon as I authorise the payment (sending it to the Manage Payments window but not paid as yet), this is recorded on the Bank Register on the date I actually entered the payment, not the date it is paid.  A terrible accounting issue because when a payment is authorised at the end of the month, it is recorded there even though it may be actually paid in the following month.  This issue has gone on for far too long - what is MYOB doing about it and if it is still "under consideration", why? Why aren't you listening to what your customer base require from your software?

See these threads (the second one is the current one as the first one has been closed): http://community.myob.com/t5/Staffing-and-payroll/PaySuper-deleting-payments-to-be-authorised/m-p/321233

http://community.myob.com/t5/AccountRight-Idea-Exchange/PaySuper-delete-or-hide-reversed-paysuper-payments/idi-p/328800

Please fix this URGENTLY MYOB

Thanks for your excellent suggestion scfsh We are definitely seeking feedback on how we can make the manage payments screen easier to use. Anyone with feedback on how they would like to be able to filter, remove or hide transactions on the manage payments screen, please leave your comments here.

it would be good to be able to remove unprocessed payments (which may be there due to error) so that they are not accidently "processed" at a later date. Even if it came up with "deleted" next to it instead of awaiting approval

Thank you very much for your vote and comment Kate12345

I have passed your feedback to the relevant team, hopefully it would be implemented in one of the future updates.

I agree at least be able to change the status to say deleted or to say reversal complete or similar.  This is important for users to not accidently authorise a reversed payment. Thanks.

Great suggestion!!! I have this problem currently also!

Hi Rebecca23

Thank you for sharing your thoughts in regards to this idea.

Along with commenting for an idea you can show your support by voting. To vote for an idea on the AccountRight Idea Exchange select the + Vote button to the left of the idea's name.

Hi Leah11383

Thank you for showing your support for this idea by voting and commenting. 

under manage payments, it would be a lot easier if you could show which ones have been reversed (as you can't authorise them once they have been reversed anyway)

This is not simply an inconveniece.  It is a security issue.  There is nothing to stop another user logging on and seeing the item sitting there awaiting authorisation, and thinking it has been forgotten, so going ahead and authorising it.  AT THE VERY LEAST it needs to show a notation that it has been reversed.  Best case, it should be removed from the window altogether.  This issue needs to be considered as a high priority, not just a "we'll fix it when we get around to it".

In fact, I had one that I inadvertently reversed twice as it was still sitting in the window and I thought the reversal had not gone through.  Guess what, now I can't get rid of the reversal as there is no option to either reverse or delete the extra reversal transaction!!!