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MYOB Essentials Invoice Fields Do Not Fit Across The Page
Hi, Today I created an invoice in MYOB Essentials and when I view or export the invoice the Description column takes up too much width and both the Tax and Amount columns do not fit on the invoice. The last invoice that I created was in March 2023 and it was fine however if I view or export that previous invoice it also has the same problem with the Description column being too wide and the Tax and Amount column do not fit across the page. I have attached 2 screenshots of the current and previous invoices. How do I fix this problem with my invoices?197Views11likes30CommentsHow to add name to Email Invoice for Company contacts?
In the new MYOB Essentials, if I Email Invoice for a Individual contact, their name is included in the email message (see attached image). However,if I Email Invoice for a Company contact, their name is omitted from the email message (see attached image). How can I rectify this, and which field in the Contacts editor is used for this purpose? Many thanks! Greg1.3KViews2likes19CommentsCustomer name will not pull through to email templates
Can anyone identify why the customer name (shown below in sales settings email template) is pulling through as blank? There is no "customer full name" field in the contacts section which I suspect is the issue but I have no idea how to remedy it. This has occurred only since the upgrade and has been sitting with MYOB for a couple of weeks with no response. I've had to delete the customer name from the email template until I can resolve it. It is the same for quotes. Invoice Dear {{customer_full_name}}, We've attached invoice {{invoice_number}} for ${{invoice_amount_due}}. Payment is due by {{invoice_due_date}}. Kind Regards, {{your_business_name}} {{your_business_email}} {{your_business_phone}}265Views0likes4Comments