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Unable to generate payroll advice report
Pay run has been completed, but I'm unable to generate the payroll advice form. Tells me to check my filters - there are none. When I reset them it reverts date range to previous pay run. The payrun has been created succesfully, the employee entitlement balances are correct as at after this last payrun, the employee pay remittances are also correct but the darn report WON'T generate. Why???? I can't even produce it via the web.37Views1like7CommentsURGENT PROBLEM Error Code 242 when importing sale invoices
Hi, we are a licencee of a major hire car company with 5 locations and I import sales invoices every day from files sent to us from our parent company, yesterday for the first time ever I received an Error code 242 - More than 1 customer found, sale invoice not imported. This was just for the one customer, all the others were fine and it happened again today with that same customer. I have checked the customer cards, we only have this customer in our system once, no where else. It is our major customer so this is a big problem requiring me to manually create the invoices instead if the error cannot be resolved. We cannot sustain having to do this on a daily basis. We have checked with the parent company and apparently are the only ones this is happening to, no-one else has reported an issue. What could have changed? Is it something in our accounting software program or is it something happening at our different locations and how they input the invoices. I do believe I actually need MYOB support for this one.byw_bookkeeping21 minutes agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations100Views0likes13Comments