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URGENT PROBLEM Error Code 242 when importing sale invoices
Hi, we are a licencee of a major hire car company with 5 locations and I import sales invoices every day from files sent to us from our parent company, yesterday for the first time ever I received an Error code 242 - More than 1 customer found, sale invoice not imported. This was just for the one customer, all the others were fine and it happened again today with that same customer. I have checked the customer cards, we only have this customer in our system once, no where else. It is our major customer so this is a big problem requiring me to manually create the invoices instead if the error cannot be resolved. We cannot sustain having to do this on a daily basis. We have checked with the parent company and apparently are the only ones this is happening to, no-one else has reported an issue. What could have changed? Is it something in our accounting software program or is it something happening at our different locations and how they input the invoices. I do believe I actually need MYOB support for this one.byw_bookkeeping23 minutes agoPlace AccountRight: Import/Export & IntegrationsAccountRight: Import/Export & Integrations58Views0likes5CommentsI have a receipt that was part of a direct debit process. The bank rejected the amount . How do i post the rejected receipt whilst keeping the original
Some customers are part of a payment arrangement and we process DD each fortnight. The amount is received against their invoice. When a DD request is rejected I want to process it back without deleting the original transaction. How do I do that?2Views0likes0CommentsInventory Count Sheet - add Columns
Is it possible to add a column for the BIN numbers on this sheet?Rebecca71126 minutes agoPlace AccountRight: Inventory and Multi CurrencyAccountRight: Inventory and Multi Currency93Views0likes7CommentsWelcome to the new Community Forum!
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