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SENDSMTPEMAIL is not found

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New Zealand

SENDSMTPEMAIL is not found



We have MYOB Payroll install in windows server 2012 R2 working in a terminal server enviroment.


We are getting the error 1734/Property SENDSMTPEMAIL is not found (See attached screenclip for more info)


This message occurs if you go to resend an individual payslip. Sending email when this payslip are first processed works fine,


The attached message pops up and then causes payroll to shut down.

Cancer MYOB email error.PNG
MYOB Moderator Steven_M
17,135 Posts
MYOB Moderator
New Zealand

Re: SENDSMTPEMAIL is not found

Hi @Central


Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge

This particular situation is something that we have encountered with the Payroll 2016.2 release, are looking into for the future. Currently the workarounds would be to use New Zealand Payroll 2016.1 release or using Outlook to send through those emails. 

From my understanding it currently is not something that has been included in 2017.1 release due out in the next week or so.

Kind Regards,
MYOB Client Support
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