Forum Discussion

moosh's avatar
moosh
Experienced User
3 years ago
Solved

No Invoices for MYOB Subscription

Hi, we are being (correctly) charged monthly for our MYOB subscription, however we are no longer receiving the emailed invoice. When I look under the "My Invoices" area within my.myob it does not sho...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi moosh 

     

    All your future invoices can now be accessed from MyAccount. MyAccount can be accessed using this link or from the company menu within your software. In order to view the past bills, Click Bills and this will bring up the details about the latest bill and the billing history of all previous invoices, paid & outstanding. 


    Please let me know if you have further questions on this. 

Komal_S's avatar
Komal_S
MYOB Moderator

Hi moosh 

 

All your future invoices can now be accessed from MyAccount. MyAccount can be accessed using this link or from the company menu within your software. In order to view the past bills, Click Bills and this will bring up the details about the latest bill and the billing history of all previous invoices, paid & outstanding. 


Please let me know if you have further questions on this. 

moosh's avatar
moosh
Experienced User
3 years ago

Thank you, I'll update my links to use this new location. It would be worthwhile looking at whether the old my.myob could redirect to this too.

 

I should also have added, since this change we also no longer receive the invoice via email each month.

 

Thanks again, cheers

Hamish