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DorisO's avatar
DorisO
Contributing User
2 years ago
Solved

Pay Superannuation Error Code

Hi There,

 

I'm trying to process our superannation for the June quarter and one of the employee's has this error code when I try to record the superannuation payment:

 

This fund can no longer receive contributions using Pay Superannuation.  Please edit the fund from the Superannuation fund list window and select a valid fund name for it.

 

The superannuation fund is the  Grosvenor Pirie Super Fund with USI 32367272075151 and ABN: 32 367 272 075  Can you suggest how I fix this?

 

 

Thanks,

  • Sam_R's avatar
    Sam_R
    2 years ago

    Hi DorisO,

     

    Thank you for your post. 

     

    Upon investigation, the fund GROSVENOR PIRIE MASTER SUPERANNUATION FUND - SERIES 2 has closed as of 2022-05-25.

     USI: 32367272075151
     ABN: 32367272075

    Please contact or ask the employee to contact the superannuation fund to ensure future payments do not reject for the same reason(s). Please correct these details before resubmitting payments.

     

    If you had any further queries, please do reach out. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi DorisO,

     

    Thank you for your post. 

     

    Upon investigation, the fund GROSVENOR PIRIE MASTER SUPERANNUATION FUND - SERIES 2 has closed as of 2022-05-25.

     USI: 32367272075151
     ABN: 32367272075

    Please contact or ask the employee to contact the superannuation fund to ensure future payments do not reject for the same reason(s). Please correct these details before resubmitting payments.

     

    If you had any further queries, please do reach out. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • DorisO's avatar
      DorisO
      Contributing User
      2 years ago

      Thanks Sam.   Will let the employee know.