Can't retrieve recent BAS statement from ATO

[Justin-Ryan]

Hi there,

I kept getting this message when I tried to lodge the BAS online.

"We can’t retrieve your activity statements from the ATO."

Sometimes it goes away after waiting for a day or two.

Is there anyway to solve it now because we have limited time to report this month?

Cheers,

[Theresa_D · Accepted solution]

Hi @Justin-Ryan 

Thanks for your post. Can you try closing out and reopening? Has it appeared yet? Sometimes there is a delay in communication between the MYOB and ATO system but it usually sorts itself out. 

Let me know how it's going and I'll further assist. If your issue has resolved please mark 'Accept as Solution' to help other users find this post.