Cannot lodge Activity Statement Online

[romanyspencer]

I am trying to lodge my BAS return for the quarter. I click 'Validate' and it says 'Validated Successfully'.

I then click 'Prepare To Lodge' and the below appears:

ATO has not passed validation of the return. The following will need to be fixed before you can proceed.
F2 must be completed if a reason for variation has been selected.
You must select a reason for the variation at F4.
6A was reported as 3515 and will be corrected to 0 – please update this field before lodging. Note that this will also change the value in 5A.
8A was reported as 60957 and will be corrected to 57442 – please update this field before lodging. Note that this will also change the value in 5A.

9 was reported as 47715 and will be corrected to 44200 – please update this field before lodging. Note that this will also change the value in 5A

We lodge a simpler BAS, and I haven't clicked to vary the instalment amount at F1. So fields F2 and F4 don't even show on my screen? (See pic below).

Can you please help asap?

Thanks

[ChrisyJones]

I'm having exact same issue with 2 company files?  Also, MYOB is picking up wrong quarterly info so i would have to manually alter it to correct information?

[romanyspencer]

I also called MYOB and they said they cannot solve the issues and that is is an ATO problem (I was on the phone for an hour and a half).

I am not convinced, however now on the phone to the ATO....

[romanyspencer]

ATO have confirmed it is definitely a MYOB error. MYOB is trying to send information as if the 'FBT Variation' button is ticked but it isn't, which is causing the other 4 errors!

[mfendt]

I am having the same issue also. Have lodged online many time before and never had this problem.

[romanyspencer]

ATO have given me an extension until MYOB fix it but not looking forward to another 90 minute phone call tomorrow....

I have figured out a workaround but would rather not do it. That is if you tick the box below F1 and 'fill it in' but with no actual changes (as it thinks this box is ticked anyway).

So e.g. FBT Instalment is $3515 so...

-Tick vary instalment amount

-Estimated FBT for the year (F2) = $14060 which is 4 times our instalment

-Varied amount payable for the quarter (F3) = $3515 no actual change

-Reason code for variation (F4) = Code 31 although you can pick any code

Once I did this and clicked 'Prepare to lodge' it all worked. I would rather not do it like this however as we don't have any variation in our instalment amount!

[romanyspencer · Accepted solution]

MYOB appears to have fixed the problem overnight