Lack of response from MYOB

[angelog]

I'm seeking help to contact Amanda_CL in relation to a system error encountered around 6 March 2024 in relation to which I have been awaiting the opportunity to speak with somebody in in a support role in relation to what appears to be poor customer service.

I have posted several requests including contact details with no response other than emails which do not answer the questions. I need to speak to a human support person.

[angelog]

As of 2:40 PM Tuesday 19th March I'm still waiting for a response after more than 2 weeks!

[Doreen_P]

Hi, @angelog

Thanks for your post.

Upon review, our team has been attempting to contact you regarding the matter, but unfortunately, we have not received a response from your end. Additionally, two of our MYOB Moderators have addressed similar concerns in your other posts. Kindly refer to the posts mentioned below for further assistance.

https://community.myob.com/t5/AccountRight-Accounting-BAS/Backup-Restore/m-p/862554#M14896

https://community.myob.com/t5/AccountRight-Accounting-BAS/Backup-restore/m-p/862458#M14888

If you require further assistance, please feel free to create a post again.

Best regards,

Doreen