Mysterious Beginning Balance - Historical Balancing Account

GayleHEH
Experienced Cover User
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Experienced Cover User
Australia
Experienced Cover User

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Mysterious Beginning Balance - Historical Balancing Account

Hi all,

Just this week a glitch has happened in our MYOB AR+ Online on Historical Balancing Account - Beginning Balance.

 

Background:

We started a new MYOB AR+ file on 1/7/2022 with opening balances.

All has been good until this week when the opening balance of Historical Balancing Account changed.

The change was to opening balance of Historical Balancing Account on 30/6/22 however no one actually changed it ????   Big Mystery...

NOW our Balance Sheet does not balance  (Equity and Net Assets)

WHAT HAPPENED?

 

See attached find transaction screenshots.

Note:  Did a Journal Security Audit and found nothing that influenced Historical Balancing Account.

 

Thank you.  Any help appreciated as we cannot change the opening balance of this account.

3 REPLIES 3
Doreen_P
MYOB Moderator
3,415 Posts
MYOB Moderator
MYOB Moderator

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383Solutions

Accepted Solution Solved

Re: Mysterious Beginning Balance - Historical Balancing Account

Hi, @GayleHEH

 

We sent you a private message here in the Community Forum. Kindly check your inbox by clicking you display picture and then selecting the envelope icon. We are looking forward to your response.

 

Best regards,

Doreen

MYOB Community Forum

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GayleHEH
Experienced Cover User
35 Posts
Experienced Cover User
Australia
Experienced Cover User

35Posts

6Kudos

0Solutions

Re: Mysterious Beginning Balance - Historical Balancing Account

Your solution worked.  All good now.

Thank you for your help.

Doreen_P
MYOB Moderator
3,415 Posts
MYOB Moderator
MYOB Moderator

3,415Posts

176Kudos

383Solutions

Re: Mysterious Beginning Balance - Historical Balancing Account

Hi, @GayleHEH

 

Thank you for updating us.

 

We're glad to know that the resolution provided worked on your end. Should you encounter any issues, please don't hesitate to create a post again.

 

Best regards,

Doreen

MYOB Community Forum

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