Client id ******** SDARK i have 2 case files going REF 01583745 and ref 01620393 so far no one has resolved the problem for me. your quick enough to sign me up but not good at resolving problems.

[Genreve_S]

Hi @SDARK, 

Thanks for posting. 

I apologize for the experience and the delayed response. I have followed up with the team regarding your case. You should receive a phone call within 24 hours. 

We value your patience and understanding. Please feel free to reach out if you need any further assistance in the meantime.

Thanks,
Genreve