Genreve_S
MYOB Moderator
Joined 2 years ago
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Re: Reconciling a bank account transaction that occurred before linking the account with Bank Feed
Hi EE_Wines, I get that this single transaction is throwing off your balance with the statement. Usually, the opening balance you enter for the bank account should match what the bank showed on the day your bank feed started. In this case, you have a couple of options: you can adjust the opening balance to include the missed transaction, or you can manually record a spend/receive money transaction to account for it. It depends on what works best for you. If you're unsure, you might want to consult with a financial advisor to ensure everything's accounted for correctly. And of course, feel free to start a new thread if you need more help. Thanks, Genreve4Views0likes0CommentsRe: the value of your inventory may not be less than zero
Hi Fermax, I understand you need to use that inventory item for other transactions. Based on the info and screenshot, I suggest checking out help sites like myob.com/support or myaccount.myob.com. You can find MOCA, our virtual assistant, who can handle immediate queries and assistance there. If MOCA can't resolve it, you'll be connected to our live chat team automatically. This issue might need some troubleshooting to pinpoint the cause. If you need anything else, drop a new thread. Thanks, GenreveRe: Split Screen with MYOB Accountright
Hi GlenJ , I get how using the app on split screen monitors could amp up its versatility. Right now, AccountRight doesn't support that feature. You might want to suggest it on the Ideas Exchange Board for future updates. Feel free to reach out if you need anything else. Thanks, Genreve7Views0likes0CommentsRe: FBT
Hi Perth_Team, I get why it's important to get the FBT amount right. Unfortunately, giving financial advice isn't something we can do as moderators here. I suggest chatting with an accountant or financial advisor to double-check everything's on track. If you have any other questions, though, feel free to start a new thread! Thanks, Genreve4Views0likes0CommentsRe: How to treat rent payment in bank feed
Hi SalBasky, I get why it's important to ensure the rent transactions are spot-on. Providing specific financial advice isn't something we can do as moderators, but I'd recommend consulting a financial advisor or accountant to double-check everything. Don't hesitate to start a new thread if you have any other questions. Thanks, Genreve10Views1like0CommentsRe: invite as a user
Hi ianlennie, I see you're having trouble with the administrator password blocking your file access. To sort this out, I suggest sending a fresh invite directly from the file. This ensures the roles and access levels are set correctly when the invite goes out. Check out the 'Inviting a User to Your MYOB Business' article if you need more guidance. If the issue persists, you can chat with MOCA, our virtual assistant, on our website. If MOCA can't solve it, you'll be connected to our live chat team automatically through my account at myob.com. Feel free to start a new thread if there's anything else you need help with. Thanks, Genreve5Views0likes0CommentsRe: Hours per Job Report
Hi TASFAB, I see how having time tracking in the job reports could really help you out. Right now, the application doesn't have a built-in report for that. While you're waiting for suggestions on third-party apps, I'd also suggest sharing your idea on the Ideas Exchange board for possible future updates. If there's anything else you need assistance with, feel free to start a new thread. Thanks, Genreve11Views0likes0CommentsRe: Editing Timesheet
Hi tashifh, I've noticed some businesses prefer things to be handled differently. Currently, with MYOB Team, you can edit timesheets before they're approved, and this feature can't be disabled. You can check out the article 'Using the MYOB Team Mobile App' for more details. I understand how your business might find it beneficial to have the option to disable this or track changes. To explore this further, I suggest posting your suggestion on the Ideas Exchange board for future updates. Feel free to start a new thread if you have any other questions or need further assistance. Thanks, Genreve10Views0likes0CommentsRe: End of year Finalisation with STP
Hi Anewbee, I totally get wanting to double-check those numbers in the YTD report to make sure they're spot on. If a category isn't reportable, it won't pop up in the verification report, so everything should be good there. If you have any more questions or need further assistance, just drop a new message. Thanks, Genreve75Views1like0CommentsRe: Re-employing an employee
Hi GardenStateRemo, I get how crucial it is to have all your entitlements accurate. From what you've described, it sounds like your file might need the repair team to sort out the entitlement balances. You can contact our virtual assistant, MOCA, on our website, or request support through my account at myob.com. If MOCA can't assist, you'll be connected to our live chat team to get this resolved. If there's anything else you need help with, just drop a new thread. Thanks, Genreve13Views0likes3Comments