Forum Discussion

gillianb's avatar
gillianb
Contributing Cover User
7 days ago

Access to bank feeds denied

Hi I have been denied access to all our bank feeds this morning.  We submitted a bank feed form for an account to be added yesterday.  I have not received an email of explanation. I have administ...
KymB70's avatar
KymB70
4 days ago

we are unable to get bank feeds as of this morning and 2 hours chatting Glaze from MYOB was a waste of time as he offered suggestions we had already explained and screen shot we had actioned, therefore not helping, we need this resolved asap
I am the file owner and admin

 

Genreve_S's avatar
Genreve_S
MYOB Moderator
3 days ago

Hi KymB70,

 

That definitely isn't aligned with what our support team aims to achieve. If the problem persists until now, try creating a support ticket from the MyAccount window since other avenues haven't resolved your bank feed issue.

 

Regards,
Genreve

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