ABA file error message how to fix it?

[cbot1]

I have prepared an electronic payment file to pay a series of invoices and when I try to upload in the bank its rejected ith the error message "line too small. Expected at least 120 characters but 45 found"

I have deleted both the file in the bank transaction journals and the payment records and started again multiple times and I keep getting the same error when I retry uploading a new payment file in the bank.

How do i fix this ?

[ChrisMYOB]

Hello @cbot1 

Welcome to the Community Forum.

Can you please clarify if this error is coming from the AccountRight software or if this is an error popping up from your banking portal?

If it is from your banking portal, I would suggest speaking to your bank's support as to why it will not accept the ABA file when it has worked previously. 

The only additional support I would suggest before deleting and recreating the ABA file would be to try clearing the AccountRight Cache. This can be done by following the steps on the linked forum post.

[cbot1]

thank you for your reply. The bank was unable to assist. I the broke up the batch payment, creating several batch payments with only a few invoices in each (very time consuming!) and it appeared to be one invoice creating the problem. I was unable to determine what it was about the payment of this particular invoice that was creating the issue and had to pay it directly. 

When I opened the original ABA file containing the error, I could see that for the invoice that created the problem it was splitting across 2 lines rather than sitting on 1 line like all the other invoices. 

[ChrisMYOB]

Hello @cbot1 

Thank you for providing an update on the situation. 

I'm glad to see you have managed to identify the issue causing this to be one of the invoices. Is it possible that you have screenshots of the error for the invoice so that I may investigate?