ATO error code: CMN.ATO.GEN.XML03

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Kiwiphill
Experienced Cover User
14 Posts
Experienced Cover User
Australia
Experienced Cover User

14Posts

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0Solutions

ATO error code: CMN.ATO.GEN.XML03

ATO error code: CMN.ATO.GEN.XML03 

I cant finalise one emplyee due to a error. 

I cant find  the error .

1 REPLY 1
ChrisMYOB
1,545 Posts
Former Staff
Former Staff

1,545Posts

0Kudos

173Solutions

Re: ATO error code: CMN.ATO.GEN.XML03

Hello @Kiwiphill 

 

This error means there's an invalid character somewhere in your in your payroll information in MYOB. Invalid characters are "[ ] ! # $ % * ; = @ <>\ _ { } ^~`"

You'll need to check for (and remove) any invalid characters in your employee cards and payroll category names.

I have attached a Help Article on how to fix rejected reports in single-touch payroll which covers this error code as well as some other ones and how to resolve them.

Please let me know how you go.

Kind regards,
Chris

MYOB Community Support

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