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January 2021
January 2021
When reconciling my bank account I found that for one of the payroll entries, when I made the physical transfer I underpaid by $30. So the MYOB entry is correct but the bank statement is $30 short.
How can I fix this so I can reconcile the period?
Solved! Go to Solution.
January 2021
January 2021
Hi @grantp
Thanks for your post. If you transferred the underpaid $30 to the employee in the same reconciliation period you could manually reconcile the payroll transaction with the two bank transactions in the Reconcile Accounts window. You would need to hide the bank feed transaction by right clicking the transaction and selecting Hide.
If you transferred the underpaid amount in a different reconciliation period I would recommend reversing the original pay and reprocessing so that the net amount is the actual amount paid. Then process a separate pay for the underpaid amount and transfer that to the employee. This help article has detailed information on this: Fixing payroll overpayments or underpayments
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Please let me know if you need further help.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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January 2021
January 2021
Tracey
They were in 2 differnt periods
I did do the reveral and re-entry but that has create a new superannaution liability. I had already processed the original super so now need to figure out how to fix that.
January 2021
January 2021
Hi @grantp
This help article has information on how to deal with that super liability: Reversing and reprocessing super payments
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
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