Cant submit STP report to ATO nor connect to Payroll Reporting Centre

[Mary20]

Am keen to see if upcoming MYOB update will fix the STP reporting and ABN check

[Tracey_H]

Hi @Mary20 

Investigations into the Something went wrong error when connecting to the STP reporting centre indicate that it is caused by out-of-date Windows versions and security certificates. To resolve that error we recommend making sure Windows and security updates are completed and that you are using a supported Windows version: System requirements

If the file is not online, you will need to put it online to set up and lodge STP Phase 2. This can also resolve that error as you're connecting to the ATO in an up-to-date browser.

I'm not aware of any issues with ABN check, if you can provide detailed information I'll be happy to look into this.

Please let me know if you need further help.

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