Changing my Profile email address

[Markus]

Im having trouble locating my contact email address on my profile here.
I need to change it as its going to be deleted soon
Can anyone help

[SamaraM]

Hi @Markus 

Thank you for your post. If you want to update your email address on the forum:

1. Click on your name in the top right-hand corner
2. Go to My Settings  
3. Open Personal Profile
4. Open the Email tab
5. Enter the new email address

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Markus]

Hi

Thanks for the reply

I dont have an email setting in my personal profile 

[SamaraM]

Hi @Markus 

Sorry about that, looks like it actually needs to be changed through my.myob, as it's connected to your user ID.

To do that:

1. Click here to open: my.myob.com 

2. Select country, then click sign in if prompted

3. Click on My Account

5. then under your email click on Click here to change your email

6. Enter your password and follow the prompts to enter your new email address

Let me know how you go and if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Markus]

Hi

I tried logging in and when i did i recieved this message

The login details provided do not have access to my.MYOB; please try again or call our MYOB Customer Service Team.

[SamaraM · Accepted solution]

Hi @Markus 

Thanks for your response. I've updated your access so you should be able to log in now.

If you still have issues, you can send me your new email address by Private Message and I can update it for you.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.