Employee Card & Transactions

[Patty42]

Hello MYOB Team,

I keep getting error messages when trying to view the cards for two of our employees. In addition to this, I am unable to edit or delete any payrun transactions involving these two employees.

Any assistance on this matter would be much appreciated.

Kind regards,

[ChrisMYOB]

Hello @Patty42 

Welcome to the Community Forum. 

I will be able to run a script over the file to resolve this issue. 

Can you please just confirm the last 4 digits of your serial number as well as the Company File ID? 

The Company File ID can be found under Help > About MYOB when logged in.

[Patty42]

Hi Chris,

Last 4 Digits of the Serial Number are 1704.

Company File ID is 37.

[Patty42]

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@ChrisMYOB wrote:

Hello @Patty42 

Welcome to the Community Forum. 

I will be able to run a script over the file to resolve this issue. 

Can you please just confirm the last 4 digits of your serial number as well as the Company File ID? 

The Company File ID can be found under Help > About MYOB when logged in.

---

Hi Chris,

Last 4 Digits of the Serial Number are 1704.

Company File ID is 37.

[ChrisMYOB · Accepted solution]

Hello @Patty42 

Thank you for the information.

I have run a script over the file which should resolve this error. 

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.