MYOB Error when trying to open employee card

[PhoebeJ]

Hi there,

I'm trying to edit an employee's details on their card.

Every time I open this particular employee, an error occurs "Something's gone wrong, and AccountRight needs to close".

This only happens to this particular employee card - no other card causes this error.

I've attached the errorLog file. I've seen this similar error in forums posted which have been fixed before.

Can you please help with this?

Edit: I've found another employee card that this error occurs with - errorLog 2 file.

Thanks

[Komal_S · Accepted solution]

Hi @PhoebeJ 

If your company file is online, please send us your serial number and company file id ( found under Help>>About MYOB AccountRight) by Private Message so we can run an online script to fix it.