MYOB Super Choice has not sent funds to various Funds for Jan- Feb -March

[JayBEE]

Just received a call form one of the Super houses - They have advised that they have not recived super payments for Jan and Februayr- MYOB has deducted from my account - Does anyone no what is going on ?

I ran and spoke to them in early Feb and they advised that thes problem would be rectified and yet still no payments sent

?

[Tracey_H]

Hi @JayBEE 

Thanks for your post. So that I can assist with this I'll need to get some clarification on your specific situation:

• was the February payment deducted from your account twice? 
• was the payment refunded?
• last FOUR digits of the serial number
• date the payment was processed

[JayBEE]

I Pay super weekly via pay Super in MYOB these amounts have been deducted from my account - but for some reason they have not been fowarded to the various super funds - the double up from feb was reimbursed

[Tracey_H]

HI @JayBEE 

My apologies for the delay in getting back to you. If you're still having problems with this can you please send me the last FOUR digits of the serial number so that I can look into it.