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heirloom
Experienced Cover User
27 Posts
Experienced Cover User
Australia
heirloom
heirloom
Experienced Cover User

27Posts

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September 2022

September 2022

MYOB team

Hi, i have an employee that is unable to enter timesheets they have reloaded the MYOBteam app to no avail.  I have noticed in the MYOB team web page that the payroll week has not rolled over.  Can someone please advise what i need to do

thank you

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SamaraM
1,925 Posts
Former Staff
SamaraM
SamaraM
Former Staff

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Accepted Solution Solved

September 2022

September 2022

Re: MYOB team

Hi @heirloom 

 

Thank you for your post. Is this the first time using the MYOB Team app? Has your employee tried to enter the timesheet on the web browser? Does it give an error message at all?

 

If you could respond with a screenshot and the last 4 digits of your serial number that would help us to investigate it further,

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Samara

MYOB Community Support

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