Member number error in Accountright Super

[shermann]

Hi there

So I have seen with the Super fund Colonial First State FirstChoice Super that you have to enter the prefix 010 before the 12 digit member number for this to go through in Accountright. So I did this and it still tells me that I have an invalid memeber number?  I tried the prefix with a space and without one and both ways didn't work.

Any more hints on how to fix this?

thanks

Sheryn

[Komal_S]

Hi @shermann 

Can you please confirm the USI for this fund so we can ensure 010 is the correct prefix for this fund?  

[shermann]

Hi Komal,

The USI number is FSF0511AU

Really appreciate your help

thanks

Sheryn

[Komal_S · Accepted solution]

Hi @shermann 

The prefix for the member numbers for this USI is "011". Please update it and let me know if you encounter any issues. 

[shermann]

thankyou, that worked perfect.