Forum Discussion
Hello GK21
Welcome to the Community Forum.
I have run some scripts over your file which should resolve this issue. Can you please log in and check to see if this is now resolved and let me know.
- GK212 years agoContributing User
Hi Chris,
Thanks for your kind reply. Our company file is very big, we are running offline. Were you working on the online one?
Nothing has changes on the offline file.
Regards
- ChrisMYOB2 years agoFormer Staff
Since the file you are having this issue with is offline you will need to download this hotfix tool and dot the following:
1. Extract the contents of the zip file to the desktop.
2. Right-click the AccountRight_Hotfix.exe application and choose Run as Administrator
3. Browse to a file or drag a file onto the tool.
4. Make sure the customer has a backup of the file and apply the fix.
6. The customer can now prepare and print payment summaries
Additionally, you will also need to update Microsoft .Net Framework to 4.7.2 or higher, I have provided a link here on how to do so.- GK212 years agoContributing User
Hi Chris,
Many thanks for the instructions. WFH now, will try it on the server next week.
Cheers
- GK212 years agoContributing User
Hi Chris,
Could you help me to run the same scripts on our offline file? The on line one is not current. Or you can email me with instruction to run those scripts on our myob server. Please help.
Many thanks.