Pay Super authorisation message

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Carissa_B
Experienced Cover User
64 Posts
Experienced Cover User
Australia
Experienced Cover User

64Posts

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Pay Super authorisation message

I processed a months super today using MYOB paysuper in Account right.  I have processed super many times before as the sole authorisor.  However today when I processed the super and authorised the payment a message appeared saying someone else has to authorise the payment.  Is this another glitch in the pay super system and will the payment go through with my authorisation alone?  I have double checked teh pay super settings and only one authorisation is required and I am the only one set up to authorise the payments.

 

Thanks

 

 

1 REPLY 1
Melisa_D
10,735 Posts
Former Staff
Former Staff

10,735Posts

0Kudos

1,186Solutions

Re: Pay Super authorisation message

Hi @Carissa_B

 

Thanks for your post. This message you're receiving is an error, you can click ok and ignore the message and the payment will be processed. 

 

Our teams are looking into the cause of this so that this can be resolved as quickly as possible. 

Cheers,
Melisa

MYOB Community Support

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