Payroll not working

[Bertbunny]

Hi. I have entered pays today from 24.6.2021 to 30.6.2021 Payment date 1.7.2021. I process as normal. Hit record. Next. Nothing there. Help. I need to pay these people. I have the latest version

[Melisa_D · Accepted solution]

Hi @Bertbunny, 

Thank you for your post. I'm happy to take a look into this for you, can you please confirm whether you get any error messages ? You've mentioned that nothing's there, do you mean no payrun transaction has been processed/recorded ? 

Please do let me know I'm happy to assist. 

[Bertbunny]

Hi Melisa

I had to contact MYOB. Apparently the particular file I was using got the Covid Virus. The nice lady ran a Script over the file and cured it.

Thanks