Payslip error in description fields

[Ivy62]

Hello everyone :-)

I have added a new employee & now his name is appearing on everyone else's payslip in the description field?

example:  should say Base Salary but says his name on everyone else's payslip

example:  should say Superanuation Guarantee but says his name on everyone else's payslip

Hope some one can help please.

Regards,

Ivy62

[Leneth_A]

Hi @Ivy62

Thanks for your post and I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

So that we can take a look into this for you, could you please provide a screenshot of the window when it occurs?

Please hide/remove any sensitive employee/business details from screenshots posted publicly.

Cheers,
Leneth

[Ivy62]

Hello Leneth,

Thank you for responding.

Please see herewith one of the payslips: (all of the payslips have the same employee's name in both the blacked out fields ?

[Ivy62]

Hello everyone :-)

I have added a new employee & now his name is appearing on everyone else's payslip in the description field?

example:  should say Base Salary but says his name on everyone else's payslip

example:  should say Superanuation Guarantee but says his name on everyone else's payslip

Hope some one can help please.

Regards,

Ivy62

[Leneth_A]

Hi @Ivy62

Thanks for the screenshot. It is very helpful. Apologies for the delayed response.

The Description field on pay slips comes from the Wages Name field in the Payroll Category. Go to Payroll>>Payroll Categories>>open that category and check the name. If it is incorrect, change the name and click OK to save.

Please don't hesitate to post again if you need help in the future.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth