Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
July 2022
July 2022
I have started a new MYOB file from 1/7/2022. I have processed the first payroll. The payroll data is correctly recorded in MYOB but when I checked the STP I discovered that the two salary employees have only their PAYG and Superannuation showing in the STP Year To Date Validation report. The Gross Payments figure is zero. There is probably something wrong in the setup but I can't find it. I would appreciate any help you can give.
Thank you
Sally
July 2022
July 2022
After 2.5 hours only hold to MYOB, they advised there was a glitch in the system which they are working on. They advised to run a zero $ payrun. I did this and it fixed the error. The Gross Payments are now showing in the STP.
July 2022
July 2022
Hi @stsmith
Great to hear that processing a $ pay resolved your issue, thanks for letting us know.
Please don't hesitate to post again if you need help in the future.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
by
Jodie-D
September
6
1103
|
6
|
1103
|
||
10
|
924
|
|||
18
|
2255
|
|||
3
|
1202
|
|||
6
|
1333
|