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July 2022
July 2022
I am sure i am not alone with this issue, I managed to fix the issue of gross wages not showing by removing all employee terminations and running a zero payrun. Only did this by scrolling through this forum to get answers. But I still have the issue of ETP amount not showing on verification report in STP2. It appears that the community is having this issue also and of which I have yet to find a suitable fix. COME ON MYOB, in the least send an email out adivising this an issue and if it can be solved , then give the answer, instead of wasting time trying to find something that may not even exist. I wish i never went to STP2 and waited. Maybe MYOB should have too, and ran more thorough test runs. As a top of the range accounting software programme that costs so much more than its competitors i would expect more.
July 2022
July 2022
Hi @lynpasseri
This post on the Community Forum homepage, ETP finalisations, has information on this. We do apologise for the inconvenience caused.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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July 2022
July 2022
Well that would have saved a lot of unnecessary searching, at least I can advise my employees. Why were we not made aware of this. A simple email to all suscribers would help dont you think. So as per ATO legislations we are required to provide Payroll Summaries by 14th July, is this going to happen. Once again , really disappointed MYOB.
July 2022
July 2022
I have fixed the other issues but the ETP one is still there so would appreciate a direct message once you have worked out how to fix the glitch.
July 2022
July 2022
yes i would like a direct message also when this is resolved
July 2022
July 2022
has there been any further progress on this, update Please
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AL6
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