STP reporting rejected -final pay for employee classified as 'Other'

[CDM]

Hi,

I did a single pay run last week for a staff member's final pay. Somehow his employment status which should be full-time had changed to 'Other'. ATO rejected the payroll reporing on that basis. I have fixed this now but we will not be reporting any more pays for this staff member and hence will not be able to give the correct YTD amounts to the ATO.

Has anyone else come across this type of situation? Is redoing the payrun the only solution?

Appreciate your feedback on how to resolve this please.

Thank you in advance.

[CloudMindAcc]

Hi @CDM 

Yes if the employee status is ''other'' figures are not reported.  Change back to full time.  Then resubmit. 

I would recommend you process a dummy payrun put 0.01 cent against gross wages and -0.01 against PAYG withholding and declare STP with the ATO.  This will update the employees year to date figures. 

NOTE:  ATO Portal is down with STP submissions at the moment so wait until Monday to check the report is accepted and check to make sure the employee is updated accordingly. 

[CDM]

Hi Ranae,

Thank you for your response.

Does this mean just a dummy payrun after the correction will fix this?

[Tracey_H · Accepted solution]

Hi @CDM 

As explained by Renae (@CloudMindAcc), processing a $0 pay will send the current Year-to-date (YTD) amounts to the ATO.

You can check that the YTD amounts reported are correct by downloading the EOFY verification report after the $0 pay has been accepted.

This help article explains how to process a $0 pay: Creating a VOID pay to send an updated STP report 

Please do let us know if you need further help.