Forum Discussion
Hi PamelaBrown
Great to see that you are looking at those important superannuation changes in advance.
Due to other circumstances, we have disabled users from accepting that disclosure statement at this time. We do hope to have that process back in place by next week.
However, it is worth calling out that you do have until the end of April to look into that new Product Disclosure Statement.
Thank you Steven but we don’t have until April to pay as our contractors are paid on a monthly basis.
What can we then do about this to enable our January super to be paid as it still comes up with the message asking for us to view the Product Disclosure and the Direct Debit?
- Tracey_H3 years agoFormer Staff
Hi PamelaBrown
We do hope to have that process back in place by next week, so you will be able to complete those forms then.
Please let us know if you need further help.
- Illuka_Dean3 years agoUser
The product disclosure statement for the Superannuation will not process being accepted still. Is it still disabled?
- Melisa_D3 years agoFormer Staff
Hi Illuka_Dean,
Can you please confirm if you're getting any error messages ? This should be resolved now.