Superannuation Reverl Required

[AnaLaranjeira]

Good afternoon,

I am trying to do a reversal of a superannuation payment. 

On Manage Payments the message showing is Reversal Required. When I try to do it, MYOB does not do anything, no window opens, no action.

If I click the arrow, it shows the error message attached.

I figure it out what the error was and why the payment didn't went through, and I corrected, however I can't do the reversal. There is another way to do it?

Could you please help?

Thanks

[Melisa_D · Accepted solution]

Hi @AnaLaranjeira, 

Thank you for your post, I can see that you contacted our support team in regards to this yesterday. Can I confirm if this was resolved for you ?

Please let me know, I am more than happy to assist.

[AnaLaranjeira]

Hi Melisa,

Thanks for your reply, yes I could solve it yesterday. 

Thanks anyway