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August 2022
August 2022
Hi All
upgraded to 2022.7 this morning - doing a payrun now and noticed that the superannuation is not calculating.
I have two super guarantee categories setup for different employees and one is calculating and the other isn't. Have checked the employees are ticked and the wage categories haven't been exempted; all okay. Nothing has changed since the last pay run, (as I've been on holidays) and had to update this morning.
Anyone any suggestions?
Solved! Go to Solution.
August 2022
August 2022
Hi @Daph
Thanks for your post. I've just tested this in my file and super calculated correctly. Can I get you to do a dummy payrun in September and check if the super calculates correctly. If it doesn't, can you send me the following screenshots in a private message:
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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September 2022
September 2022
Found the error after lots of looking through MYOB checklists. The limit had been changed in the superannuation category. changed it to No limit and it seems to have fixed it.
by
AL6
4 weeks ago
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