Superannuation

[sjohnson]

I processed my pays last week and when I went into authorize and pay the superannuation, the notation came up second authorization required.  I clicked okay, however the payment has "processing payment" notification.  This is still there and the payment has not been processed.  Can I reverse the entries and reprocess.  Thank you,

[Tracey_H]

Hi @sjohnson 

Thanks for your post. The Pay Superannuation service was temporarily disabled while our teams dealt with a duplication error with payments. This service has now been enabled and payments are being processed.

If you have any questions, please don't hesitate to reach out to our team on superannuation@myob.com

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.