Superstream

[Ly]

Good morning,

I made super payment via MYOB AccountRight superstream to all staff members. However, one payment was sent back and I was advised that the staff member has new fund. His payment is recorded in MYOB, I am wondering how I can send his payment to another fund to reconcile with my bank statement.

Please could someone assist with this matter.

Thank you.

Kind regards,

Ly

[Sam_R · Accepted solution]

Hi @Ly,

Thank you for your post.

I will leave a help article below that takes you through re-processing this returned super contribution.

• Reversing and reprocessing superannuation payments

Let me know if you have any further queries after going through the above help article, happy to help!

If my response has answered your enquiry, please click "Accept as Solution" to assist other users to find this information.

[Ly]

Hi @Sam_R ,

Thank you for your reply.

It sounds good. I will try out tomorrow in our pay run and will let you know if there is any problem.

Kind regards,

Ly