Sam_R
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Joined 4 years ago
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Re: Owner access - not able to add new users
Hi kindyfinance, Thank you for those details and screenshot. You have posted on the MYOB Business so I had provided instructions for that software, apologies. In your software, however, you should be able to see the 'User access' option when selecting the 'Setup' dropdown, but from your screenshot, it doesn't appear. This is generally because the company file administrator, or a user assigned the Administrator role, can only set up user access. However, if you are the Administrator and still not seeing this option, please let me know so we can investigate further.1.2KViews0likes2CommentsRe: MYOB new subscription
Hi BronwynHamster, Thanks for your post. If you log in to https://myaccount.myob.com/, > select 'Manage my product > Click on Subscribe now which will reactivate your subscription. You should also be able to update your payment details here too. If you have any further trouble, please do let me know. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.758Views0likes2CommentsRe: Online payments not working
Hi Magic_Mike, Thanks for reaching out. Our teams are currently investigating this issue where customers are unable to pay their invoices via apple and google pay options. However, Credit Card payments are still going through. Once I have an update on this, I will let you know via this thread.317Views0likes1CommentRe: editing Superannuation fund details
Hi Atom12, You have a couple of options, you can either reassign your employees to the already existing SignatureSuper card, or you can just rename it to SignatureSuper (old) in the 'Name*" field, which will then allow you to update the details in the current super card that the employees are already assigned to. If you need further assistance with that, do let me know. If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.492Views0likes1Comment