Timesheets not importing

[alicialuhrs]

I am trying to import timesheets transactions from Time Sheet Advantage - it worked fine on Monday and the last 2 days it has come up with this error. 

[Earl_HD]

Hi @alicialuhrs,

Thanks for your detailed post, and welcome to the Community Forum! To resolve this issue, I suggest clearing your AccountRight cache to address any software discrepancies Clearing the AccountRight Cache. Additionally, you can refer to this help page for further troubleshooting steps. Import troubleshooting

Feel free to post again, we're happy to help!

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Regards,
Earl