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Sebdata's avatar
Sebdata
User
10 months ago

Adding Contact Address via API doesn't work

Hi,

 

Adding a contact via API, doesn't import contact address, in most cases. 

Sometimes it works, but 90% of the  API calls it didn't import address, there is no errors or warning. 

I've tried with PostMan and from the PHP code using Guzzle. Both not working.  

 

I have used an example from documentation – and that works, first time. Subsequent calls are not populating the address, even when creating a new contact. 

 

Did anybody have a similar experience and how it was resolved? 

 

Thank you.

 

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    9 months ago

    Hi Sebdata,

     

    Thank you for reaching out to us and welcome to the Community Forum! I'm sorry for the late response and for the inconvenience it may have caused. Thank you for sharing the information and for doing those steps. For any API error/integration related queries, we recommend raising a support request via the following link: https://apisupport.myob.com/hc/en-us/requests/new

     

     

    Please feel free to post again. I'm happy to assist further.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Kind regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    8 months ago

    Hi Sebdata,

     

    Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai