Forum Discussion

RLB's avatar
RLB
Partner
6 years ago
Solved

Emailing Invoices

Hi, I had to upgrade my computer so now I don't have outlook on my computer, it's only windows mail. I'm using Account Right Live, and When I go to email invoices, it says it's unable to be sent. I...
  • Haydes's avatar
    Haydes
    6 years ago

    Hi RLB 

     

    AccountRight can only send out emails in 2 ways:

    • Via the installed Outlook software on the computer; OR
    • Using the Online Emailing Service

    Without either of these options available; You would need to save the Invoices to PDF and email them manually by logging into a Webmail service like Gmail or Outlook. You can save the Invoices to PDF by opening an Invoice and going to: Send To > Disk and save the PDF.

     

    You can also Print your Invoices to a PDF Printer like Microsoft Print to PDF or CutePDF.

     

    If you had Outlook on another PC but moved to one without Outlook, is there a particular reason you are unable to install Outlook on that machine? You should be able to move the Licence for Office across too. 

Haydes's avatar
Haydes
MYOB Product Team
6 years ago

Hi RLB 

 

AccountRight can only send out emails in 2 ways:

  • Via the installed Outlook software on the computer; OR
  • Using the Online Emailing Service

Without either of these options available; You would need to save the Invoices to PDF and email them manually by logging into a Webmail service like Gmail or Outlook. You can save the Invoices to PDF by opening an Invoice and going to: Send To > Disk and save the PDF.

 

You can also Print your Invoices to a PDF Printer like Microsoft Print to PDF or CutePDF.

 

If you had Outlook on another PC but moved to one without Outlook, is there a particular reason you are unable to install Outlook on that machine? You should be able to move the Licence for Office across too.