Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
May 2022
May 2022
The money has been returned but I have closed off the payment using Bank feeds. I have received the refund (by creating a credit).
How do I pay the supplier's invoice into the correct bank account?
Solved! Go to Solution.
May 2022
May 2022
Hi @Beemitz
Thanks for your post. The best way to deal with a returned supplier payment is to reverse the Pay bills transaction. That will leave the original payment matched with bank feed transaction and create a credit which can be matched with the refunded amount. The purchase transaction will be open so that you can re-process the Pay bills transaction.
As you've already processed a refund you would need to delete the refund transaction first and then delete the manually created credit. In Setup>>Preferences>>Security tab untick Transactions can't be changed they must be reversed to delete those transactions. Retick that preference to reverse the Pay bills transaction.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
September 2022
September 2022
Hello
I paid a supplier but as his bank details had changed, the money was returned.
I reversed the payment so the account still shows the money to be paid.
However this doesnt show in my bank reconciliation that its been returned into the bank? Can you please advise what I am doing wrong?
Karen
September 2022
September 2022
Thank you, I just realised it had paid it electronically so had to change it to bank account.
The money is now showing in my bank rec.
by
Naomi_Roskell
3 weeks ago
6
268
|
6
|
268
|
||
by
BareBeauty
3 weeks ago
8
210
|
8
|
210
|
||
by
Legends1
a month ago
0
123
|
0
|
123
|
||
0
|
98
|
|||
16
|
740
|