Invoice numbering
I'm getting a lot of invoices with the same number and even if I overwrite it reverts back to the next number that would have come up, great except that number has already been used . This has happen...
Forum Discussion
I am having issues with invoice numbering as well. We have 2 x 00 in front of our invoice numbers and when entering the invoice number without the 00, a duplication is made. ie 202149 and 00202149 to two different entities. This never used to happen but is now and is a problem. I don't know how to fix this as in the Setup and Sales Tab 'Warn for Duplicate' is ticked.
MYOB Please help!
Hi NMolinaro
For your situation, there is an issue recently occurring where the software is failing to identify duplicate transaction numbers where the ID numbers are different length of digits.
The Best possible work around is to use 8 digits on all of the transactions, instead of having some with 6 and some with 8.
Doing it this way will ensure the software correctly flag duplicates if there is an invoice with that number with leading zeros.
Hope that explanation helps and if you have any further issues please let me know.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
