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Janine5's avatar
3 years ago

Invoices bounce back

Please help,

Below is what we get if we email an invoice to a client.

 

 

Sorry, email delivery was unsuccessful.

Subject: Invoice 9445316; From Tint A Car Fremantle

Sent: May 3rd 2022, 11:59:16 am

Message: Please contact us immediately if you are unable to detach or download your Invoice. Thank you.

Diagnostic-Code: rejected

2 Replies

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  • Hi there,

    We are still experiencing an issue sending invoices to one of our biggest clients.

    The Client says other companies send invoices via MYOB & Zero with no problem.

    Below is what we recieve back (I've talen out the clients email for privacy)

     

     

    Sent: May 3rd 2022, 12:00:09 pm
    Sorry, email delivery was unsuccessful.
    Subject: Invoice 9445316; From Tint A Car Fremantle
    Message: Please contact us immediately if you are unable to detach or download your Invoice. Thank you.

    Diagnostic-Code: rejected

  • Hi Janine5

     

    Thanks for your post. Can you please send me a private message with your product serial number and the clients email address so I can take a look into this for you.