Forum Discussion

RHG1's avatar
RHG1
User
11 months ago

MYOB subscription

We are currently paying for 5 subscriptions, all with the same description on the invoice, "MYOB Accountright Live Plus Recurring Subscription". We would like to cancel two of them. I know the differ...
Genreve_S's avatar
Genreve_S
MYOB Moderator
11 months ago

Hi RHG1, 

 

Thanks for reaching out. 

 

What we could do to ensure that the subscription that we request to cancel would be the correct one, would be to provide the Company file ID of the file (Help > About MYOB AccountRight) on the request. Here is the help article Cancelling your MYOB subscription that would serve as a guide on cancelling your subscription. 

 

If you have any concerns or question feel free to let us know. We are happy to help. 

 

Cheers, 

Genreve