Non-zero value in inventory

[QldSewing]

Hi All,

We are getting the "Processing this purchase would leave the item RO3540NW-1000 with no items on hand and a non-zero value in inventory"  Is anyone able to assist how we work around this?  The item was accidently created as buying unit of measure - box, number of items per buying unit 10.  This items per buying unit should have been 1.  We have tried changing the quantity, however it keeps saying we have purchases for that item and are unable to change it.  Any help you could give us would be fabulous! Thanks in advance!

[Melisa_D]

Hi @QldSewing, 

Thanks for your post. Our help article Error: Non-zero value has information and instructions on what you will need to do in your file to resolve this error. 

Do let me know how you go. 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.