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Read only

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Helena2
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Helena2
Helena2
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+1

April 2022

April 2022

Read only

I'm so mad! Today I've tried to use MYOB only to find it says read only, I have an invoice advising my account is up to date. When I log in and go to my account there are 2 accounts there! One account is an old free trial subscription that appears to be active! My actual Myob account is telling me I need to re subscribe! I have been on hold after being transferred by someone in billing 50minutes!! An actual joke! The invoice has the correct client ID but account is showing it's not active and no one will help! I need to run payroll!!

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Sam_R
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Sam_R
Sam_R
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+44

April 2022

April 2022

Re: Read only

Hi @Helena2,

 

Thank you for your post and welcome to the Community Forum!

 

If you'd like to send me a private message with the below details, I'd be happy to look into this for you:

 

  • Serial number
  • Business file name 
  • your name + email

Kind regards,
Sam

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