Set Up Balances Customer Balances Out of Balance

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In the Set Up Menu, Customer Balances - the value for the linked receivables account balance is not correct.

The actual linked account for receivables is 1-1210 and the balance is $483,898.70 which is the same as the Total Sales in the Customer Balances. So where has the amount $489,484.45 come from?

The receivables reconciliation report also shows the balance of $483,898.70.

And the Pre Conversion Balances have been entered in the customer balance and in the account opening balance for account 1-1210

Receivables Reconciliation Summary Report.PNG

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