Ship ti & Bill to Addresses on Invoices

[Scottik1962]

I have a client who uses two addresses on their profile, Bill to and Ship to.  I have produced an invocie using ther Billed to address but now they have asked if I can use the SHIP to address on that particular invoice.

So, thinking the most logic way, I opened the already made invoice and changed the drop box from Bill to -> Ship to and then saved the invoice.

However, when I opened the new invoice to check it still shows the old address.

Is there something I am missing in this "should be simple task"or do I have to delete the old invoice and redo the whole invoice again but under the new address?

Thanks in advance,

Scott

[Tracey_H · Accepted solution]

Hi @Scottik1962 

Thanks for your post. There are two address fields on invoices, the first being the Bill To: (Mailing Address) which is Address 1: Bill to in the customer card. The second address field is the Ship To: (Shipping Address) which is the Address 2: Ship To in the customer card.

When recording a sale the Customer: field uses the Address 1: Bill To from the card. The only way to change this address would be to change the Address 1 field in the customer card. Using the dropdown box to change the address only changes the Ship To field, not the Bill To field.

This help article explains the different fields on forms and may be helpful: Fields and columns you can add to forms

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.