Statements printing to PDF with boxes around text - Accountright

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Dee_O
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Statements printing to PDF with boxes around text - Accountright

Recently our invoices and statements saved as PDF are showing outline boxes around text fields that never used to be there. When I send the inovice to disk it resolves the issue for invoices only. I have not been able to correct this when printing statments to PDF. I have tried what has been suggested on a previous thread and removed any outlined boarders in the customised form, the boxes are still visibile, please help. 

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Isaiah_C
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Re: Statements printing to PDF with boxes around text - Accountright

Hi @Dee_O,

 

Thank you for reaching out to us. I'm sorry to hear that you've had this experience and I'll be glad to assist you with this. May I have a screenshot of this issue so I can further look into this and provide you a resolution.

 

 

Please let me know if you need further help.

 

Kind regards,

Sai

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Dee_O
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Re: Statements printing to PDF with boxes around text - Accountright

Hi Isaiah, see screenshot attached. 

 

 

Statement Myob.PNG

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